Returns & Exchanges
At DiamondsJH, we want you to be completely satisfied with your purchase. If your luxury fashion item isn't a perfect fit, you may return or exchange it within 30 days of delivery provided it is in its original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included to avoid restocking fees.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing